MK Haus Of Beauty Shipping, Returns & Exchanges Policy August 2022
You must be a minimum of 16 years old to navigate our website, Shopify will contact you directly to verify your identity on check out due to enlarging number of fraudulent orders.
Returns, Exchanges & Shipping:
If any missing, damaged or faulty items have been delivered please notify us within 24-28 hours of receiving the delivery, failure to do so will not be tolerated and or accepted. If any missing, damaged or faulty items are delivered please email sufficient evidence to email@example.com
MK Haus Of Beauty take a number of safety precautions to ensure all products are packed securely and safely, MK Haus Of Beauty use Australia Post / E-Parcel for nationwide postal items or FedEx & DHL for any international shipping.
Express shipping is charged at $14.95 per order, Bulky items may occur an additional fee. Not appliable to international shipping*. If you have an enquiry on an estimate bulky items or any estimated delivery times, please make contact at firstname.lastname@example.org or via the website “CONTACT US” tab.
Free Shipping for all orders totaling over $300.00 – This may not be applicable to bulky or heavy items including the MK Moonlight. Not appliable to international shipping*
Any shipments valued over $100 will required a signature on delivery or delivered to the local postal address provided on your order, No orders will be ‘left in a safe place’ or ‘left unattended’.
Please allow up to 1-2 for order processing and packaging, Australia Post will provide you with a correct tracking number within 24 hours of the goods packaged. Please remember to add your contact phone number and email address for further tracking and delivery updates.
If goods return to MK Haus Of Beauty and require a redelivery, surcharges will be applied of another delivery fee.
Local Pick Up Orders:
Gregory Hills 2557:
Monday to Thursday: 5am – 4pm
Friday: 5am – 12pm
(Weekends, Early Morning or Late Nights available on request)
There is no change of minds refunds available. Please order your items accurately as MK Haus Of Beauty does not offer refunds do to health, hygiene and safety reasons.
MK Gift Vouchers are not redeemable for cash and valid for 6 months from date of purchase, No refunds. If you have purchased through a Buy Now Pay Later (BNPL Merchant Service) Please make contact directly through the provider.
If a product is NIL stock or on backorder, We will contact you within 24 hours for a refund or store credit, if no response is provided within 3 days the order will be refunded in full and cancelled with notification through to your email address provide on your order.